Frequently Asked Questions
Everything you need to know about shopping with Nureh Store.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return and exchange policy?
We offer a 14-day return policy for unworn items with original tags attached. Please note that sale items and intimate apparel are final sale for hygiene reasons.
How do I find the right size for me?
Each product page features a detailed size chart with specific measurements. We recommend comparing these measurements to your favorite fitting garments to ensure a perfect fit.
Which payment methods do you accept?
Nureh Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive an email notification containing a tracking number and a link to monitor your package's journey.
Are the colors of the products accurate to the photos?
We strive to display our products as accurately as possible. However, colors may vary slightly depending on your monitor settings and studio lighting.